Deli Manager - Dublin City - Full Time

EUROSPAR Prendergast Group based in Dublin City Centre require a full time experienced Deli Manager to join their amazing team. 

Main purpose of position:
To ensure the fresh foods department is profitable, operates efficiently, effectively, and hygienically to ensure safe food commensurate with the highest standards of service and products.

Management Operational Responsibilities

• Ensure standards are consistently implemented in terms of housekeeping, merchandising, presentation and service to ensure safe food practices and eliminate cross contamination
• Monitor and control all fresh food department budgets & overheads
• Manage product range and quality in store, to develop and deliver agreed sales, margins & profitability across the fresh food departments
• Manage new fresh food projects and the maintenance and development of existing concepts and promotions
• Participate in Fresh Food Department review meetings and ensure that all action points are carried out
• Manage the marketing and P.O.S material of menus, offers and product range
• Plan and adapt to market trends and seasonality demands as they arise and implement within the department
• Ensure merchandising and product presentation is of the highest standard at all times
• Successfully achieve symbol group award through the store standards programme
  
  

Customer Care

• Ensuring consistent standards of excellence in customer service are provided at all times
• Ensure all customer service initiatives are in place & that all complaints are dealt with in accordance with the BWG protocol as per the BWG Food Safety Manual
• Implement the learning’s from every customer complaint to prevent recurrences and as a training tool for continuous improvement
  
  

Food Safety

• Successfully manage the role as Food Safety Leader for the store
• Ensure an effective, up to date Food Safety Management System is in place and is compliant in meeting all HACCP regulatory requirements
• Ensure policies and procedures pertaining to fresh food departments are fully understood, implemented and managed using the BWG Food

Stock Management

• Ensure effective stock control & rotation systems are in place so that quality and freshness of products are of the highest standards
• Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss through wastage, damages, out of date stock etc.
• Utilise stock effectively and efficiently to minimise and control fresh food waste, where waste occurs stock to be accurately recorded and discarded appropriately
• Ensure stocktakes are completed on an agreed schedule and that the correct stocktaking procedures are implemented in order to obtain an accurate and consistent departmental margin
  
  

Employee Relations & Management

• Achieve department success through fostering strong relationships with the fresh department staff through positive communication, engagement and delegation
• Ensure all appropriate training is completed by team members and where applicable refresher training is provided
• Develop all team members to their strengths and full potential to the mutual benefit of the individual, the team and the business
• Assist in the recruitment, selection and on-boarding process so that the department consistently delivers the desired standards
• Rostering and general management of staff
• Ensure employees comply with all current food safety regulations & control systems in accordance with the BWG food safety manual
• Ensure that all staff are knowledgeable in the product range, adhere to planograms and follow departmental procedure

General

• To work collaboratively with Management and all store employees in achieving department & store objectives
• To undertake other additional duties as may be assigned by Management
  
  

We Offer:

• Heath & Well-being benefits
• Employee Assistance Programme
• Training and Development
• Career Progression Opportunities
• Further Education
• Flexible working hours

The ideal candidate will possess the following attributes:

• Previous experience in Fresh food/deli management is essential.
• Possesses relevant food safety and HACCP qualifications.
• Proven ability to lead, manage and develop others to contribute to stores success.
• Possesses excellent organisational and communication skills together with moderate computer literacy
• Ability to identify and maximise sales opportunities across fresh food departments.
• Self-starter with hands on approach and a passion for fresh food.
• Excellent knowledge of understanding customers’ needs and expectations for the ‘wow’ in store experience.
• Committed to continually improving standards & delivering great customer experiences in a busy environment.
• Enjoys working in a fast paced team environment and with a willingness to embrace new challenges