Deli Manager

EUROSPAR Windmill Lane, 20 Creighton St, Dublin Docklands, Dublin 2, require a full time Deli Assistant to join their amazing team.

Main purpose of position:
To ensure the fresh foods department is profitable, operates efficiently, effectively, and hygienically to ensure safe food commensurate with the highest standards of service and products.

Management Operational Responsibilities

• Ensure standards are consistently implemented in terms of housekeeping, merchandising, presentation and service to ensure safe food practices and eliminate cross contamination

• Monitor and control all fresh food department budgets & overheads

• Manage product range and quality in store, to develop and deliver agreed sales, margins & profitability across the fresh food departments

• Manage new fresh food projects and the maintenance and development of existing concepts and promotions

• Participate in Fresh Food Department review meetings and ensure that all action points are carried out

• Manage the marketing and P.O.S material of menus, offers and product range

• Plan and adapt to market trends and seasonality demands as they arise and implement within the department

• Ensure merchandising and product presentation is of the highest standard at all times

• Successfully achieve symbol group award through the store standards programme
  

Customer Care

• Ensuring consistent standards of excellence in customer service are provided at all times

• Ensure all customer service initiatives are in place & that all complaints are dealt with in accordance with the BWG protocol as per the BWG Food Safety Manual

• Implement the learning’s from every customer complaint to prevent recurrences and as a training tool for continuous improvement
  

Food Safety

• Successfully manage the role as Food Safety Leader for the store

• Ensure an effective, up to date Food Safety Management System is in place and is compliant in meeting all HACCP regulatory requirements

• Ensure policies and procedures pertaining to fresh food departments are fully understood, implemented and managed using the BWG Food

Stock Management

• Ensure effective stock control & rotation systems are in place so that quality and freshness of products are of the highest standards

• Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss through wastage, damages, out of date stock etc.

• Utilise stock effectively and efficiently to minimise and control fresh food waste, where waste occurs stock to be accurately recorded and discarded appropriately

• Ensure stocktakes are completed on an agreed schedule and that the correct stocktaking procedures are implemented in order to obtain an accurate and consistent departmental margin
  

Employee Relations & Management

• Achieve department success through fostering strong relationships with the fresh department staff through positive communication, engagement and delegation

• Ensure all appropriate training is completed by team members and where applicable refresher training is provided

• Develop all team members to their strengths and full potential to the mutual benefit of the individual, the team and the business

• Assist in the recruitment, selection and on-boarding process so that the department consistently delivers the desired standards

• Rostering and general management of staff

• Ensure employees comply with all current food safety regulations & control systems in accordance with the BWG food safety manual

• Ensure that all staff are knowledgeable in the product range, adhere to planograms and follow departmental procedure

General

• To work collaboratively with Management and all store employees in achieving department & store objectives

• To undertake other additional duties as may be assigned by Management